Frequently Asked Questions
Bamboo Compression Socks
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I want to get the perfect fit. What size should I choose?
Our size guide has your back (or in this case your feet.)
Some tips for getting the best fit:
For comfy toes, grab a tape measure and check your European shoe size. This is the length of your foot in inches.
For comfy calves, make sure you’re measuring the widest part of the calf.
If you’re in between sizes, size up.
What makes Dr. Woof compression socks special?
Not all compression socks are created equal.
Most compression socks from a reasonable brand can help (a little bit) with:
Reduced foot fatigue
Improved circulation
Better muscle recovery
But Dr Woof compression socks go above and beyond.
We use graduated compression — because it offers better support for your veins than uniform compression.
Our socks have no vertical leg seam — because we know that people find these uncomfortable and that they can cause skin irritation.
Our socks don't lose their compression after a few washes — socks from lower quality brands often lose their stretch really quickly.
Our fabric feels like magic against your skin — Bamboo is hyper-allergnic, naturally odor resistant and buttery soft.
Are Dr. Woof compression socks easy to care for?
Yes. To keep your socks in tip-top shape simply:
1. Throw them in the machine with like colors
2. Wash up to 30° with no bleach
3. Hang them out (they dry quick as a flash.)
Patterned Scrubs
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I want to get the perfect fit. Are your scrubs true to size?
Our scrubs are true to size.
If we go by exchanges:
92 - 95% of our customers are happy with the size they pick.
0.10% of customers ask for a larger size
0.31% of customers ask for a smaller size
If you’re worried about getting the wrong size, the best thing to do is grab your tape measure and match your measurements to our sizing chart.
If you’re in between sizes (or prefer a looser fit) we recommend sizing up.
Are Dr. Woof patterned scrubs easy to care for?
Yes.
Our fabric is quick drying and wrinkle resistant. So you can wash it in a hurry and skip the ironing.
To keep your patterned scrubs in tip-top shape:
1. Throw them in the machine with like colors
2. Cold machine wash
3. Tumble dry low
Planet Friendly Scrubs
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I want to get the perfect fit. Are your scrubs true to size?
Our scrubs are true to size.
If we go by exchanges:
92 - 95% of our customers are happy with the size they pick.
0.10% of customers ask for a larger size
0.31% of customers ask for a smaller size
If you’re worried about getting the wrong size, the best thing to do is grab your tape measure and match your measurements to our sizing chart.
If you’re in between sizes (or prefer a looser fit) we recommend sizing up.
What makes this item “planet friendly”?
For Dr. Woof Scrubs “Planet Friendly” means:
92% recycled fabric
Global Recycle Standard (GRS) certified yarn
eco-friendly dye
water conscious dying process
We also use carbon neutral shipping where possible.
Offcuts from our sewing room floor are upcycled into scrub caps and scrunchies.
Are planet friendly scrubs easy to care for?
Yes.
Our fabric is quick drying and wrinkle resistant. So you can wash it in a hurry and skip the ironing.
To keep your patterned scrubs in tip-top shape:
1. Throw them in the machine with like colors
2. Cold machine wash
3. Tumble dry low
Regular Scrubs
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I want to get the perfect fit. Are your scrubs true to size?
Our scrubs are true to size.
If we go by exchanges:
92 - 95% of our customers are happy with the size they pick.
0.10% of customers ask for a larger size
0.31% of customers ask for a smaller size
If you’re worried about getting the wrong size, the best thing to do is grab your tape measure and match your measurements to our sizing chart.
If you’re in between sizes (or prefer a looser fit) we recommend sizing up.
The colour or size I want is sold out. When will it be back?
Our classic colors restock every few months. You can join our mailing list for restock alerts.
Most limited edition colors won’t restock. There are some exceptions, for example, Blurple has restocked 3 times by popular demand.
If you’d like to request a restock or get early access to new colors, join the Dr Woof Insiders club on Facebook.
Are Dr. Woof scrubs easy to care for?
Yes.
Our fabric is quick drying and wrinkle resistant. So you can wash it in a hurry and skip the ironing.
To keep your patterned scrubs in tip-top shape:
1. Throw them in the machine with like colors
2. Cold machine wash
3. Tumble dry low
Scrub Caps
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I have a really big or small head. Will your scrub caps fit me?
Our caps are adjustable, so you can
stretch them up to 62 cm in circumference (hat size XXL)
cinch them down 50 cm in circumference (hat size XS)
fold the bottom up — so it sits at the perfect spot across your forehead.
Will your scrub caps cover my hair?
Our tieback scrub caps have an elastic section at the back. You can use this to stretch the cap over a low hair bun. We recommend tieback caps if:
You like to wear your hair in a bun.
Your head circumference including the bun is less than 62cm
Our ponytail scrub caps have an elastic pouch to keep your hair in. We recommend ponytail caps if:
You like to wear your hair in a ponytail or bun
When you tie your hair in a bun the diameter is less than 10cm.
Are Dr. Woof scrub caps easy to care for?
Yes.
Toss your scrub caps in a regular machine with similar colors and wash up to 40°.
For 100% cotton caps, we recommend air drying to avoid shrinkage.
Underscrubs
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I want to get the perfect fit. Are your underscrubs true to size?
All our items are true to size.
If we go by exchanges:
92 - 95% of our customers are happy with the size they pick.
0.10% of customers ask for a larger size
0.31% of customers ask for a smaller size
If you’re worried about getting the wrong size, the best thing to do is grab your tape measure and match your measurements to our sizing chart.
If you’re in between sizes (or prefer a looser fit) we recommend sizing up.
Are Dr. Woof underscrubs easy to care for?
Yes.
Our fabric is quick drying and wrinkle resistant. So you can wash it in a hurry and skip the ironing.
To keep your underscrubs in tip-top shape:
1. Throw them in the machine with like colors
2. Cold machine wash
3. Tumble dry low.
Fleece
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I want to get the perfect fit. Are your fleece jackets true to size?
All our items are true to size.
If we go by exchanges:
92 - 95% of our customers are happy with the size they pick.
0.10% of customers ask for a larger size
0.31% of customers ask for a smaller size
If you’re worried about getting the wrong size, the best thing to do is grab your tape measure and match your measurements to our sizing chart.
If you’re in between sizes (or prefer a looser fit) we recommend sizing up.
Are your fleece jackets easy to care for?
Yes.
Our fleece is machine washable and quick to dry.
To keep your jacket in tip-top shape:
1. Throw them in the machine with like colors
2. Cold machine wash with no bleach
3. Tumble dry inside out on low.
Hit tip: Fleece doesn’t like to be ironed (but it also doesn’t wrinkle).
Down vests
I’m always cautious of buying online. How do I know Dr. Woof products are worth the hype?
Does this sound familiar: You see a cool new brand online, you order something that looks amazing, and a few days later something not-so-amazing turns up.
It sucks, right?
At Dr Woof, our customers deserve the best.
That's why we don’t dropship, we don't cut corners, and we don’t white label (white labeling is when brands buy wholesale generic items and just slap a logo on them.)
Every product we stock is:
✔️ Designed by our team
✔️ Made to last with high quality fabrics and craftsmanship
✔️Tested through an independent quality assurance process
✔️ Shipped from our warehouse in Melbourne, Australia
As Aussies, we don’t like blowing our own horn. But we are proud to say that:
Our products have over 4, 300+ 5-star reviews, with more popping up every day
You’ll find our scrubs in-stock at reputable uniform companies including Smile Wear and Sauers Uniform Australia
Over 200+ clinics choose Dr Woof for their uniforms, including The Pet Specialist and Dental Protection
What’s your return and exchange policy?
Our mission is to make the medical world smile.
If you don’t fall head over heels in love with your items, contact us for a refund, exchange or replacement.
There are a few conditions:
You must contact us within 60 days of purchase
Items must be clean, unworn and in their original packaging
We don’t accept refunds or exchanges on embroidered items or clearance items
You’ll need to cover the cost of shipping
How much will shipping cost?
Enjoy free shipping for orders over $150 — no matter where in Australia you live.
For orders under $150, shipping is calculated at checkout.
I want to get the perfect fit. Are your featherlight vests true to size?
All our items are true to size.
If we go by exchanges:
92 - 95% of our customers are happy with the size they pick.
0.10% of customers ask for a larger size
0.31% of customers ask for a smaller size
If you’re worried about getting the wrong size, the best thing to do is grab your tape measure and match your measurements to our sizing chart.
If you’re in between sizes (or prefer a looser fit) we recommend sizing up.
Are your featherlight vests easy to care for?
Down vests do need to be hand washed.
Which is why we’ve chosen fabric that wipes down easily & can be spot cleaned using warm water or any neutral detergent.
When it’s time for a full wash:
1. Hand Wash in water up to 40° with a neutral detergent.
2. Rinse in clean water.
3. Compress the jacket to get the water out - wringing or twisting will damage the down